How long will it take for my order to ship?
Orders take 2-4 weeks to make and ship as every order is handmade to order! If you have any questions please reach out to our team!
What if I need an order by a certain date?
We now offer an express shipping request. Add it to your cart and fill out the date you need your order by and we will do our best to make that happen. We cannot 100% guarantee that your order will arrive by that date depending on the product. Please message us with any questions and to see if there are any products that will meet your time needs better!
How can I have my order packed on TikTok?
Add the item "TikTok Packaging" to your cart! Make sure to add your tiktok user name so we can tag you.
What if my package is lost, or tracking isn’t updating?
Unfortunately you will have to take that up with USPS; as once they’ve shipped we have no control over them!
Do you do custom orders?
Yes we do! You can order custom polos and saddle pads directly off our website! But if you can't find something you like feel free to send us a message!
Can I have colors or ribbons that aren't listed?
Yes! If your looking for a custom fabric or ribbon that we don't have just send us a message!
Do you ship internationally?
Yes we do! Depending on where your located shipping rates will change as well as shipping time.
How can I clean my polos? Are they machine washable?
Our polos can go in the wash! We suggest washing on cold and then letting them hang dry!