FAQ's

How long will it take for my order to ship?

Polos: Pre made 2-4 business days. Others can be up to 7-8 weeks due to our schedule at the moment.

Pads: Pre made 2-4 business days. Others can take up to 4-5 weeks. 

 What if my package is lost, or tracking isn’t updating?

Unfortunately you will have to take that up with USPS; as once they’ve shipped we have no control over them! 

Do you do custom orders?

Yes we do! You can order custom polos and saddle pads directly off our website! But if you can't find something you like feel free to send us a message!

Can I have colors or ribbons that aren't listed? 

Yes! If your looking for a custom fabric or ribbon that we don't have just send us a message! 

How long is your shipping and processing time?

We ship priority mail with USPS so shipping takes 1-3 days. Depending on how many orders we have 6-10 days. But if you have a specific date you need your product by just let us know and we will do our best to make it happen. 

Do you ship internationally?

Yes we do! Depending on where your located  shipping rates will change as well as shipping time. 

How can I clean my polos? Are they machine washable? 

Our polos can go in the wash! We suggest washing on cold and then letting them hang dry!